Open 8 AM to 8 PM, 7 days  ·  Emergencies 24/7  ·  Serving Orangeville & Dufferin County
Call us: (800) 659-1879
★★★★★ 650+ verified reviews · Serving Orangeville since 2011

If the first fix doesn't fix it

Call us when you need help with your plumbing emergency.

Plain answers before work begins, and a clear path when the first fix is not the whole story.

650+
Verified reviews
Since 2011
Serving Orangeville
26 yrs
Master plumber led
24/7
Emergencies
A Plumbing Expert technician writing up a job on a clipboard beside copper water lines
Questions

If the first fix doesn't fix it, here is what happens next

How much will this cost, and will the price change once you start?

You get priced options before work begins. The price agreed is the price, unless hidden conditions change the job. If that happens, you get the new options in writing before anything proceeds.

If snaking my drain doesn't clear it, what happens next and what do I pay?

The next step is a camera inspection so we can see exactly what is going on before any more money is spent. We will show you what the camera finds and give you the follow-up quote in writing within one business day, so you can decide before any more work or money is spent.

Do you guarantee you'll call me back with the quote you promised?

Yes. If we say we will call, we call. You get the follow-up quote in writing within one business day. If you are waiting on us, you can reach a real person 8 AM to 8 PM, seven days a week, at (800) 659-1879.

Will you protect my floors and clean up after the job?

Yes. We protect your floors and leave the work area clean.

Can a plumber actually come today? How fast in an emergency?

Call (800) 659-1879 and we will let you know the earliest time we can come. You can reach a real person 8 AM to 8 PM, seven days a week.

What does the $99 dispatch fee cover?

The visit is a $99 dispatch fee. Before work begins, you get priced options in writing.

Should I repair or replace my water heater? Tank or tankless?

It depends on the age and condition of your water heater, the cost of the repair, and your hot-water needs. We will look at your current heater, explain the options, and give you priced options in writing, including repair, tank replacement, and tankless, before you decide.

Reviews · 650+ verified reviews · Serving Orangeville since 2011

Neighbours say it better than we can

★★★★★

“So happy to call these guys as they are punctual and clean working Gents. Ryan was informative and more than happy to get our day going ASAP and he was Easy to talk to and down to earth. Thanks guys for all your help. You’ve definitely gained another customer. Cheers!”

Steven Goncalves
Google review · 9 months ago
★★★★★

“Ryan really helped save us a tremendous amount of anxiety and stress. Came on the weekend to replace our main shutoff that was consistently leaking. He arrived early, well prepared and ready for work. He was polite courteous and simple in explaining the repair each step at a time.”

James McGuire
Google review · 10 months ago
★★★★★

“The Plumbing Expert should be on everyone's list if you have a plumbing issue or project. They have been nothing short of professional, knowledgable, and punctual. In particular we have had Ryan help out many of our family members and everyone has been very happy with his work and demeanor.”

Demitrius Marshall
Google review · 11 months ago

Questions about water filtration?

Ask about a free in-home water test. Call (800) 659-1879 or send the form on any service page.

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